How we treat each other matters. Big egos without humility won’t last. We respect and challenge each other and listen actively because we know the best ideas can come from anywhere. We hire and enable the best people in the industry. We hold each other accountable because our actions impact the lives of millions every day.
We believe in thinking like customers.
We believe everyone deserves access to high-quality internet and fiercely advocate for equity in our communities. We work every day to serve our customers and earn their trust. We measure our success based on the meaningful impact we have on them.
We believe in being real.
We are at our best when we bring our authentic selves to work. We are genuine and forthright in how we communicate, and we purposefully create space for diverse perspectives, honest feedback and respectful dialog. We say what we mean and do what we say.
We believe in delivering on big ideas.
We are curious and optimistic and believe anything is possible. We innovate quickly, learn from our mistakes, and try again. We embrace an ownership mentality that gives us courage to lead in the face of challenge.
We believe in the speed of light.
We move at the speed of light, because light speed is what we deliver to our customers. We believe simplicity makes us nimble and enables momentum. We empower our people to take appropriate risks and trust them to make informed decisions.
We believe in celebrating success.
Results matter. We recognize and celebrate each other's achievements, both big and small, because it takes a team to win. We are serious about driving results for our customers and having fun on the journey.