What does it mean to be a franchisee?
Franchisees are at the heart of our business and some of our most iconic developments have been creations from Australian Franchisees, including McCafe.
A franchisee by definition is ‘an individual or company that holds a franchise for the sale of goods or the operation of a service’. To be a McDonalds Franchisee is something quite different, it is a lot more and difficult to describe. It is not just about selling burgers; it is about forming and maintaining a culture of excellence at every level, teamwork, building the community, providing great opportunity to motivated individuals, being a mentor, problem solving, boosting local economy, adaption to changing environments while understanding you have the worlds best support structures around you and constant self development due to being surrounded by incredibly inspiring people.
Why is being a franchisee so rewarding?
I can easily sum up what it means to me to be a Franchisee at Macca’s in one word - family. Being a franchisee allows me to support my family. I also have a great team at the restaurant who I consider to be my work family, and finally I have a great family of peers and Licensees in the system.
Being a Franchisee in a small community allows me to give back in many different ways. I currently support 3 local sporting clubs by way of sponsorships. It’s also an honour to be part of a global company and brand that values community and invests significantly in sponsorships and families.
One of the biggest benefits of being a Franchisee with Macca’s is becoming part of a system that embraces you. It provides the opportunity to meet regularly with other Licensees and share best practise which is invaluable. We are supported by our suppliers and have regular opportunities to come together at local and overseas conventions.
I was a hotelier and owned the local hotel in Lorn. One year I was approached by Chris Carrol, a Macca’s Franchisee, and invited to join the Ride for Sick Kids to raise money for RMHC. After three years riding for sick kids I formed some great relationships with Franchisees and decided that is what I wanted to do. I now own a restaurant in Lara and I am the Chairman with Ride for Sick Kids.
I enjoy the flexibility of owning a Macca’s. Having a 24/7 business allows me to choose my hours and spend time with my family. The training and structure are world class, and if you are prepared to put in the time and effort you are rewarded with a successful business. - David Upham
Be involved in the regional community.
My husband Hamish and I wanted to be our own bosses so we investigated a number of options. During this process, we were given the market managers contact from an acquaintance who thought we would be perfect candidates for McDonalds. Once the ball was rolling, we never looked back!
I grew up in regional towns in Western Australia with parents who were farmers. I became an environmental scientist because I believe that since development was necessary, it needed to be sustainable. This attitude is relevant in any business.
Being involved in a community and being a constant pillar of support to others provides purpose to your career. McDonalds has always been known as a reliable constant in people's lives and the community. I get immense satisfaction from this fact. Moreover, it is a mutually beneficial relationship. We are nothing without our community. - Kym Munro