Careers at BlueScope

At BlueScope, Customer Service is a great place to either kick-start or continue your career.

Are you starting out? - Build your future with us - If you're looking for a place to start your career, our Account Coordinator roles offer the perfect opportunity to develop essential business skills and gain hands-on experience. This role provides exposure to different areas of the business, including sales, supply chain and manufacturing, helping you build a strong foundation for future success. At BlueScope, we offer genuine career progression, giving you the chance to move into further roles across the business as you grow and develop within the company.

For Customer Service Professionals - With BlueScope's culture of lifelong learning, you can enhance your skills and expertise in the customer service function. Connect and collaborate with colleagues in manufacturing, supply chain, and sales to support our customers now and into the future. BlueScope provides a dynamic and supportive environment where you can continue to develop your skills and expand your expertise. With a focus on learning and development, BlueScope offers stability, growth, and long-term opportunities for those who want to build a fulfilling career in customer service.

Continue reading below to hear from our people about their career journey with BlueScope since joining the team.

About BlueScope and the Australian Steel Markets Team

At BlueScope, our steel inspires and protects the buildings we call home, the places we work, the schools our children attend, and the community buildings and infrastructure we use every day.

Australian Steel Markets are a group within our Australian Steel Products business. We represent the steel products developed in our Port Kembla Steel Mill, including our iconic COLORBOND® steel and TRUECORE® steel products.

We make a valuable contribution to the community by developing, manufacturing, selling and delivering products that are inspirational and of high quality.

"I started with BlueScope straight out of Uni and I've progressed to my third role now. In my first role, I was able to network with the sales team and improve my commercial acumen, and being 2IC to the State Customer Service Manager gave me exposure to managing people. I've kept engaged by learning new skills, plus Customer Service is a fun team to be in. I was able to build my network and progress through events and project work. My manager supported me with a self-development plan, and I sat with other teams and saw their work, which helped me discover my strengths and passions."

Aasil (Account Manager)

"When I joined, I met people who had been with BlueScope for more than 30 years and it was inspiring. Many of our leaders started in Customer Service and there are different roles available and defined paths to develop your career. The diverse skill set that you develop opens doors to a wide range of opportunities. In my three years with BlueScope, I've held three roles. And because we work so closely with other internal departments, such as Sales, Supply Chain and Logistics, there are plenty of opportunities to network and learn about the business."

Jordan (Customer Service Specialist)

"As a manager, I get satisfaction from coaching and growing a diverse team of professionals. Some of our people stay in Customer Service and others move into Marketing, Sales, Supply Chain, Logistics, Commercial, and Senior Management positions. As a team, we're creative, knowledgeable, curious and empowered. We're facilitators, influencers, we set priorities and we 'make it happen’ for the customer. On a personal note, BlueScope has been genuinely caring and supportive of my wellbeing, which has enabled me to be the best Dad and Husband I can be."

Daniel (Customer Service Manager)

"With various diversity and inclusion groups, parenting networks, and groups like NAWO (National Association of Women in Operations), the ability to network with colleagues from different departments and learn from their experience makes for a collaborative and enriching work environment. BlueScope also provides comprehensive training platforms, professional development and software training to enhance our performance and effectiveness. As a return-to-work individual, I’ve had the opportunity to grow within the business, which has significantly boosted my confidence both professionally and personally."

Tammy (Account Coordinator)

"To stay updated with industry trends and acquire new skills, we have access to courses and a learning and development platform called FutureScope. BlueScope also supported me while I completed a Master of Supply Chain and Logistics Management. I’m part of various work events and networks that help build a stronger sense of belonging and enhance our collective skills, knowledge, and expertise. I’ve participated in professional development and learning programs and it was a Career Development Workshop Series at BlueScope that helped me plan my career and career growth."

Bridgeta (Key Account Coordinator)

Why BlueScope?

At BlueScope we want each and every day to be a chance for our people to experience:

Innovation. Make innovative products and create innovative solutions for our customers and communities.
Growth. Learn and develop as you grow, working alongside industry specialists and building career pathways for the future.
Connection. Experience connection and care and work collaboratively.
Contribution. Deliver work that matters and have your work valued.

It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.”

Don't see the right role for you just yet? Stay in touch via the links above.

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